The Bahamas Telecommunications Company (BTC) has announced that it has rolled out new features for thousands of its prepaid customers.
According to a press statement released yesterday, the company has launched its a new mobile feature, Star 200 (*200#), allowing pre-paid customers to top up minutes, transfer minutes to another number or view account balances and other information on their screens.
Officials said the new feature will eventually replace the current account check *44 that offers similar, but limited features.
With the broader *200# service, pre-paid customers will be able to check balances, top up minutes, make mobile to mobile transfers and use a new ‘Please Call Me’ feature.
BTC said it introduced the service so customers would no longer have to wait on voice prompts and would be able to carry out all account transactions faster and more conveniently with easy-to-follow on-screen instructions.
Senior Manager of Public Relations Jerome Sawyer explained how the new feature will work.
“In a typical transaction, a customer can choose mobile to mobile top up by dialing star 200 (*200#), selecting option three for mobile two mobile top up. By choosing one, the caller can send a request or enter the phone number of the customer to top up,” he said.
“All they would need to do next is enter the dollar amount they want to top up and press 1 to confirm the amount. The receipt will be texted to them at no charge.”
Transfers cost $0.25, and there is no limit to the number of transfers each customer can make.
“There’s also a new free feature called ‘Please Call Me’ which will allow customers who are low on credit, less than $0.33 on their account balance, the option to send a ‘Please Call Me’ text to another mobile phone.”
Customers have up to three free ‘Please call me’ texts a day, officials said.
Mr. Sawyer said this latest feature is just one in a long list of improvements BTC is making to ensure friendly, convenient service for its customers.
“This upgrade is just the latest in a $42 million investment to upgrade and improve wireless voice, data, and broadband services,” he said.
