Categorized | National News

RBC Services Go Digital

Starting January 2018, The  Royal Bank of Canada (RBC) will discontinue several of its in-branch services as it undergoes a digital transition, which the bank says will improve the overall efficiency, convenience and security for its customers.

In a notice to its customers, RBC advised that as of January 2, deposits and transfers to other RBC clients’ accounts will no longer be accepted over the counter with the exception of RBC Finco clients.

As of January 15, Fasdeposit will also no longer be available and wire transfers will no longer be processed over the counter.

Both services will operate on digital platforms such as RBC’s mobile application, a service utilized by approximately 25 percent of RBC customers.

Additionally, standing orders for Credit Card payments will be discontinued.

Instead, RBC advised its customers to use Automatic   Teller Machines   to deposit cash and checks, while digital banking will be used to pay bills, transfer funds, check credit card balances, pay credit cards, conduct wire transfers, and make payments to other RBC clients.

Written by Jones Bahamas

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